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Mobile Data - the benefits Access to synchronized e-mail, contacts and calendar on mobile phones, smartphones and PDAs is no longer a benefit reserved exclusively for top executives. In fact, wireless e-mail is being deployed broadly throughout organisations as the advantages of having “the office in your pocket” are evident for employees in a wide range of functions and levels.
What’s driving mobile deployment?
A number of forces drive the boom in use of mobile phones, smartphones and PDAs for corporate e-mail: Better handheld technology, faster network connectivity, the desire to use “dead time” among people who spend more and more time away from their desk – and, always, the needs of enterprises to get ahead of competition by becoming more responsive to customers and improving internal productivity.
What are the benefits of mobility for the enterprise?
Mobility doesn’t just free employees from their desks – it changes the way people work and provides a raft of benefits:
BlackBerry is a data solution giving you the ability to send and receive emails, synchronise & organise your diary and contacts and browse the internet while on the go while also integrating voice and SMS functionalities. It works by using wireless smartphones & personal digital assistant (PDA) integrated with software that enables the access to a variety of data and communication services.
The prices of BlackBerry's have come down considerably. When
first launched it was only being used by large organisations.
Now we are able to provide unlimited e-mail retrieval for as
little as £5
per month. We may also be able to provide you with BlackBerry
devices free of charge. BlackBerry Internet Solution (BIS) The BIS service is aimed at small to medium-sized companies who do not have an I.T department to manage full wireless email. It is also suitable for personal customers with internet based email accounts such as Hotmail, Yahoo, Wannado or Googlemail. They can also make use of this service.
BlackBerry Enterprise Solution (BES) The BlackBerry Enterprise Solution offers a complete wireless experience for medium to large size organisations. This is done by extending the existing messaging platform over a secure wireless network whilst at the same time, integrating other enterprise tools over the existing I.T infrastructure. BlackBerry Enterprise Server software sits behind the firewall and tightly integrates with existing enterprise systems. Specifically designed to meet the needs of enterprises and government organizations, it provides a proven, secure, open architecture for globally extending wireless communications and corporate data, including email, to mobile users BlackBerry Enterprise will totally mobilise an entire workforce which in turn will increase productivity and boost your business performance, as well as enabling access to corporate data to mobile users, with the essence of end to end security. BlackBerry enterprise will work with the following servers:
Benefits For the user:
Benefits For the I.T Department/Manager:
Benefits For the business:
Wireless access to email, phone and other corporate information is not a luxury for your mobile workers — it's a must-have.
Microsoft Direct Push technology
Direct Push technology is part of the Microsoft Security and Feature Pack (MSFP) on Windows Mobile 5. To deliver email up to 10,000 users you will need a mail system that uses Windows Exchange 2003 servers (and has Service Pack 2 installed).
The feature pack uses Microsoft
mobile direct push technology to deliver email, calendar,
contacts and tasks to a remotely connected device when you add
global address look up you have a fully featured mobile
messaging and calendaring system straight from Exchange 2003 and
Small Business Server 2003 without any need for costly
additional servers or licences .
With MSFP Mobile
devices become a natural extension of your windows
infrastructure enabling network administrators to impose
corporate security standards such as encryption and PIN
protection and remotely wipe lost or stolen devices from the
comfort of their desk. This solution enables business users to easily stay connected to their Microsoft Office Outlook Mobile information while on the go and helps businesses to better protect device data.
Basic email (also known as 'check' or 'pull' email) is the best way to access your personal email while you're out and about because: Your phone simply checks your email as often as you tell it to.It works with most email accounts including POP3 and IMAP4 (however, it's not available to Hotmail users)
Connections can be made over a dial-up, GPRS, 3G or WiFi link according to the capabilities of the phone and the user's service options. A connection can be made manually as required or scheduled on the phone to occur automatically at an appropriate frequency ranging from every 5 minutes to every 4 hours.
Where pull technology comes into its own. Unlike push technology, pull enables the user to choose which emails they want to receive, and in so doing can minimise all the problems associated with this kind of mobile spam. It enables users to retain control over their email, and reject anything that looks suspicious, or unnecessary. As spam continues on its insidious path, users should consider the benefits of both pull and push technology, and ensure they can choose the most appropriate method for their individual circumstances.
WAP Wireless Application Protocol
WAP is an open international standard for applications that use wireless communication. Its principal application is to enable access to the Internet from a mobile phone or PDA. A WAP browser is to provide all of the basic services of a computer based web browser but simplified to operate within the restrictions of a mobile phone. WAP is now the protocol used for the majority of the world's mobile internet sites, known as WAP sites. WAP sites enable companies to stream corporate information to and from their WAP-enabled mobile phones. This will provide employees with mobile access to company news, employee contact directories and business critical information Mobile internet sites, or WAP sites, are websites written in, or dynamically converted to, WML (Wireless Markup Language) and accessed via the WAP browser. Before the introduction of WAP, service providers had extremely limited opportunities to offer interactive data services. Interactive data applications are required to support now commonplace activities such as, email by mobile phone, tracking of stock market prices, news headlines. With the advancement of internet faxing, faxes are being sent online. Furthermore, they can be sent and received through Personal Digital Assistants (PDAs). WAP can also enable your company users to communicate via Yahoo or MSN Messenger services as an alternative to voice or text communication.
An alternative to using a data card is to use a 3G enabled handset modem connected to a laptop or a PDA. There is a growing fleet of low cost high quality handsets now available on the market that enable companies to roll out this capability to large numbers of employees
Its is possible to talk and use the modem at the same time so the solution will not restrict the user. The connection between devices cam be made via Bluetooth for PDA's and laptops, additionally laptops can make a direct cable connection to the handset. The 3G modem will provide fast internet access via your networks data service. For example the handset pictured to the left will give speeds of up to 384Kbps.
This type of connection is Ideal for accessing company servers and web mail portals or surfing the web while on the go.
Currently PCMCIA data cards and USB dongles provide the fastest connection rates up to 1.8Mbps (depends on network).
These stand alone solutions still provide the fastest and most flexible way of connecting a Laptop to the internet. Typically your card or dongle will connect via 3G, GPRS and HSDPA when in the UK or the alternative to GPRS - EDGE when abroad. In addition to this your device will be able to connect to WiFi hotspots offering speeds of up to 54Mbps. Hotspots may charge you by data usage or time connected allowing economic large file transfers. Alternatively there are unlimited data packages available allowing large file transfer across your devices capabilities.
You get an always-on Internet connection which lets you send and receive email, browse the web and download files at anytime. So now when you are waiting for meetings, stuck at the station or staying away on business, you can still be getting work done. Make the most of your work time to allow you to get the greatest benefit out of your own time.
3G - 3rd Generation mobile phones Newer mobile phones using the latest networks that provide faster connections to the Internet. Connection stays on. Usually charged on the basis of the amount of data transferred. Faster than GPRS.
GPRS - General Packet Radio Service 2nd Generation" mobile phone technology for connecting to the Internet. Connection stays on. Usually charged on the basis of the amount of data transferred. Faster than dial-up, slower than 3G.
POP - Post Office Protocol A basic standard for accessing email from the inbox on an email server.
IMAP - Internet Message Access Protocol A standard for accessing email from an email server. Newer and more sophisticated than POP.
PDA - Personal Digital Assistant A small, hand-held computer, typically with features for personal information management, e.g. calendar, contacts, task lists.
SIM - Subscriber Identity Module A small smartcard (memory chip) inserted into mobile phones and containing a phone number and other information.
SSL - Secure Sockets Layer A standard for encrypting information exchanged between a client and server connected via the Internet.
WiFi Term to describe wireless local area networks based on industry standards.
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